Healthcare rides that show up—on time, every time.

Healthy Start coordinates non‑emergency medical transportation across North Carolina. Individuals, clinics, and health plans use us for safe, on‑time rides to appointments, dialysis, therapy, and more.

On‑time pickup SLA HIPAA‑conscious processes Wheelchair‑accessible partners Background‑checked drivers

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97%on‑time arrivals (target)

Mon–Satrides; Sun by reservation

9counties served

$20+roundtrip local (Wilson)

Wilson Halifax Hertford Nash Johnston Wake Durham Orange Edgecombe

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Built for patients and partners

Individuals & Caregivers

Door‑to‑door rides for appointments, with live updates. Book online or by phone. Flexible wait‑and‑return options.

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Clinics & Hospitals

Self‑serve portal for staff to schedule and monitor rides. Reduce no‑shows and discharge delays.

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Health Plans & Brokers

Contracted SLAs, EDI‑friendly reporting, and member experience improvements that cut preventable costs.

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How it works

1. Request

Patients, caregivers, or staff provide pickup, drop‑off, and appointment time.

2. Match

We assign the right vehicle (standard, wheelchair) and confirm ETA.

3. Ride

On‑time pickup and drop‑off with status updates. Billing routed per payer.

Compliance & quality

HIPAA‑conscious

Minimal PHI collection on web forms; secure coordination channels.

ADA‑aware

Wheelchair‑accessible partners and trained drivers.

Local expertise

Optimized routing to cut dead mileage and wait times.

What Our Customers Say

Healthy Start has been a lifesaver for my monthly dialysis appointments. They're always on time and the drivers are professional and caring.
— Mary Johnson, Patient

Partnering with Healthy Start has significantly reduced our patient no-show rates. Their reliable service and easy coordination make all the difference.
— Dr. Sarah Williams, Greenville Medical Center

As someone who uses a wheelchair, I appreciate their accessible vehicles and trained staff. It gives me peace of mind knowing I'll get to my appointments safely.
— Robert Martinez, Patient